Jake is a fantastic team member with a big smile. He has been in the HVAC industry for over 10 years. He is married and has 2 children. He loves being outdoors and camping with his family. Jake enjoys meeting customers and really solving their comfort problems. We are so excited that Jake is a part of our team and we think you will be too
SANDY - Oklahoma City, OK
VINCENT - Moore, OK
Joseph did a great job on our winter maintenance. He even took a water heater to dispose of for us.
CAROLINE - Oklahoma City, OK
Totally nice and helpful. Went above and beyond service
KATIE - Oklahoma City, OK
Great service. Highly recommended.
Dale - Newalla, OK
Always easy and quick when dealing with Interstate.
Quick reliable service
CHRIS - Oklahoma City, OK
Jake showed up on time, was very friendly and gave me all of my options in a clear and concise manner.
Thorough and Awesome Service
MICHELE - Choctaw, OK
We had an issue with some of our rooms not cooling due to our zones on our heat pump. Joseph Kring showed up on time and determined what was wrong. He was very thorough with his research and also in explaining his findings to us. We are so thankful for his knowledge and how informed he is.
Very knowledgeable and helpful
BRENT - Edmond, OK
I appreciate Jake’s time to explain everything. He came ready to work.
MICHAEL - Oklahoma City, OK
A satisfied customer
BRIAN - Oklahoma City, OK
I arrived to inspect a barn to install a mini split. I spoke with the homeowner and found that they are looking to get a mr cool system installed. We compared bids on them purchasing the mr cool system and us installing the system vs us installing a Samsung mini split. They decided to try and find a mr cool system for us to install. They want a 110V mini split installed. The price to install the mini split is with all parts provided to get the system running. If any additional parts are needed we will charged for the extra parts and labor to install what parts are needed to get the system running.
I arrived for a new customer no heat call. I first spoke with the homeowner and found that they have had another company out and the system runs different from before. I inspected the system and found the system to be running normally but the difference is that they now have a T6 thermostat vs the old Mercury bulb thermostat. I cycled the system in emergency heat and in heat pump modes. I also ran it in ac mode. I do that the system is low on R22 and is running at a superheat of 26 and what is recommended is 14 deg. The system is a duel fuel system with a propane furnace and a slab coil. The outdoor system is a heatpump. I explained how the system runs and now that is has a digital thermostat the system will operate different even tho itâ€™s the same system. I recommended to start planing on replacing the system vs repairing the system.
45 lights per bay each bay is 1666 sq ft 10 ton per bay there are 3 bays. I will get pricing on 1p ton package units.
I arrived for a previous customer no heat call. They are selling their home and the inspected the furnace and cycled it on by the thermostat. The system can on in heat and ran with no issues. I cycled the system on at the furnace and found it to be operational with no faults at this time.
I arrived for a gold member fall tune up. I spoke with the homeowners and found that the storm may have damaged the condenser. I inspected the furnace in the attic and checked all electrical components and all duct work. I forgot the return plenty to be undersized for this gas furnace. This is causing stress on the furnace and cause it to have a high temperature rise through the furnace. All electrical components are running properly at this time. We then inspected the condenser and found it to be in fair condition. The storm did not damage the condenser beyond itâ€™s normal use or age. I recommended to have the system replaced due to age.
I arrived for a new customer no cool call. I first spoke with the homeowner and found that the furnace will not run and they want it looked at. I inspected the furnace and the condenser and found the system to come on and run properly. The induced draft motor in the furnace is spinning the bearings on the motor and has play to it. I also found the heat extremely to have excessive rust on the heat expand the collective box. I inspected the heat exchanger and found no cracks at this time. I checked the co levels and found no readings at this time. I recommended to have some carbon monoxide detectors installed in the home due to the poor condition of the furnace and ac system. I recommend to replace the system before make any repairs on the system due to cost of repair vs replace. The homeowner decided to just let the system run as long as it can before replacing the system. We will need to send the homeowner a receipt. Jake Kring.
We arrived to service 6 package units and 1 mini split. All systems are labeled 2 - 7 and the mini split in not labeled. All thermostat are labeled a according to there thermostats that operates the system. System labels #1 is not a system to be serviced. They have 7 units in total. System 3 and 4 both need Induced draft motors.
I arrived for a new customer system replacement bid. I spoke the homeowner and we discussed what is wrong with the existing system and what they want to accomplish out of todays visit. We discussed that they want to look at just replacing the evaporator and cod only and we wanted to get different pricing on 16 seer and 14 seer systems. We built all bids to the way the homeowner wanted and talked about the warrantyâ€™s and benefits of having a complete system replacement or just replacing the half system. I will be following up with the homeowner on Friday about the system replacement.
I arrived for a recall on a system we have been having water problems with. I inspected the system and removed the inspection doors on the air handler. I used a level and found the system to be leaning to the back right corner and overflowing the system causing the system to leak water into the secondary drain pan. The secondary drain pan has been bent and rusted through allowing water to leak out onto the decking of the porch. To fix this issue and to help prevent the problem from happening agin I recommended to relevel the air handler and replace the drain pan with a new pan. We would reuse the air handler and level the system to drain properly. Leaving the system in the shape it is in now is going to further damage the system and the decking. We cleaned the drain and added a P trap to the system to help the system drain properly in the past. I recommend to relevel the system and replace the secondary drain pan.
I arrived for a customer we recently installed a condenser and coil for. The issue now is the thermostat is flashing a code. We called and I arrived for a service call but the homeowner in not home and they did not answer their phone. I left a card on the door by the doorbell camera. I will be placing this call on pause for now. I spoke with the homeowner and found that the thermostat is flashing. I explained that when the thermostat flashes itâ€™s in a time delay and the system will still come on and run after the flashing stops.
I first spoke with the homeowner about what problems they were having. The min issue is that at times the system is blowing a fuze inside the hot tub. The way they have been getting by is by replacing the fuse and letting the system run. I then Inspected the system and found M#of heat pump PAXRW015/60HZ s# B011806270010. Water temperature is 95 deg Superheat in heating is at 26 deg. Water temperature at 98 deg Superheat in cooling is at 30 deg. Air temperature drop on condenser as the system is heating is 19 deg. Air temperature rise on condenser in cooling is 17 deg. Amp draw on compressor is 4.3 and max amps the compressor is 5.1. Amp draw on condenser fan motor is 2.9 and max amp draw is 3.9 amps. I cycled the system in all modes and found the system to respond to all commands given from the main controller.
I inspected a 2 ton air handler and heat pump for replacement. The owners will be responsible for contacting the neighbors about removing their fence and gaining access to get the units into and out of the back yard. The system will not be up to code if we install it in the same location with the same electrical set up. We will have to move the disconnect and add a condenser pad and pump ups to bring the system up to code. We will be following up with the customer Friday after 2 Pm.
I arrived for a silver member fall maintenance. I inspected both systems and found the surge protector on the upstairs air handler to have failed. I made this aware to the homeowner and we decided to replace the surge protector. I found no other issues with this air handler or condenser. I then inspected the downstairs system and found a small tree and vines to be growing into the heatpump. I removed alol vines and dug up the tree. I then used a weed eater and cleared all tall debris from behind both condensers and leveled the ground between both condensers. Overall both systems are running and working properly at this time.
I arrived for a fall maintenance on a silver customer. I inspect the furnace checked co levels and the temperature rise. I found the furnace to be getting in poor shape due to age. Tho the system is preforming properly at this time.
I arrived for a silver member no cool call. They are selling the home and need it cooling. The fan blade was hitting the coil housing causing the condenser to vibrate and putting stress on the condenser fan motor. The motor is leaking oil at this time. The system is also Lea refrigerant and freezing up. We decided to replace the fan blade and charge the system with R22. I added 3 Pounds of R22 and set the systems superheat at 17.2 and the system calls for 18 deg superheat. There is no warranty on refrigerant. This system is in need of replacement.
I arrived for a blue club member on a system that is having a noise issue and a water problem. I inspected the system and found the duct to not be insulated and sweating and dripping onto the dip ceiling. I also found the system to be stopped up in much the same condition as it was when we first cleaned the system. The blower wheel is getting stopped up with dust and heavy debris causing the wheel to become unbalanced and cause the system to vibrate. I recommend to clean the evaporator coil and blower wheel at this time. They are going to try and change their product and have us clean the system after their product change. Then we will proceed with the systems normal maintenance to keep the systems running properly.
I arrived for a silver member fall maintenance. I so with the homeowner and found they had do issues with the systems operation. I replaced all filters that the homeowner provided. I then inspected the thermostat and the furnace located in the attic. I found the furnace to be running properly but itâ€™s beginning to have major heat stress on the bottom of the heat exchanger above the blower motor. I made this aware to the homeowner and suggested to replace the furnace to match the rest of the system. We decided to let the system run for another winter and see how it preform ps for them .
This is my neighbor that is having ac issues. The main issue is that the system is freezing up and not cooling. I inspected the system and found the evaporator coil to be rusted but clean. We did donâ€™t the insulation in the plenum to have came loose and was stopping the coil up from the top side. We removed the insulation. And checked the system refrigerant charge and found it to be running at 4.5 deg subcooling and the system calls for 9.0 deg. We decided to add refrigerant to the system and we set the systems subcooling at 10.2.
I arrived for a fall tune up for blue club maintenance customer. I inspected the system and for the furnace to be in fair condition and all amps, gas pressures and electric components to be in working order. I checked the temperature rise and the CO level and found no readings in the home at this time. I replaced the filters and cycled the system back to ac and left it set to the homeowners recommended set point.
I arrived for a blue member fall tune up. I inspected the downflow system and found the furnace to be in poor condition due to the age of the system. I recommended to have the system replaced only due to the age of the system. This system is running properly at this time but has extreme heat stress on the heat exchanger and the gas pressure is fluctuating up and down until the systems evens out and runs correctly. The gas pressures is set at 3.2 IWC. The recommended range is 3.2-3.8. I replace the filters on this system and checked the heat pump on this system. I clean the condenser and checked the electrical components and found the capacitor to be low at this time but still in manufacture ranges but not by much. I strongly recommended to get CO detectors throughout the home due to the condition of the system. Overall this system is running properly at this time. I spoke with the homeowner about changing this system to a blue club plan so both systems match the same maintenance plan.
Ring the doorbell twice customer did not answer the door call tried to call the customer customer did not answer the phone we will put the job on hold to try to reschedule with a customer I arrived for a new customer tune up on we failed to keep good communication with throughout the experience with Interstate. I first spoke with the homeowner about what they were expecting from Interstate and what I had to offer to benefit them and what they were needing. I spoke with the homeowner and offered for them to come with me to inspect the system and see how the system is running first hand. We found a 4 ton system on a 2600 sq foot home with 4 ton supply dust and 2.5 ton return duct. I also found the evaporator coil leaking refrigerant and oil on a R22 system. We discussed all options on repairing the system and on replacing the system. We decided to leave the furnace in place and bud a 4 ton evaporator coil and a single speed condenser and a two speed condenser. I made them aware of the
I arrived for a heat pm for a non member. I spoke with the homeowner and found that the ac runs but they have not been able to run the furnace. I inspected the system and found it to be extremely dirty. I vacuumed out all debris from the furnace burner area and blower motor area. I then cycled the system on at the thermostat and found the system to come on and run properly. I checked all electrical components and found the amps to be well in normal range. I also checked co levels and found no readings at this time. This system is in poor condition and is 23 years old. I recommended to have the system bid for replacement but the homeowners do not want to have the expense of a new system at this time. Overall this system is running to the best of its abilityâ€™s at this time.
I arrived for a blue member fall tune up. I inspected the filters and replaced them with new filters that are included in the maintenance. I then inspected the futon the attic and found the furnace and evaporator coil to be in fair condition. I checked all electrical components and gas pressures along with temperature rise and found no major issues at this time. I did find the duct work to be a little undersized for this system on supply and return side. Overall this system is running properly at this time.
I arrived to replace the filters that were included on last service. I found some hand tools and a meter that was still on the system. I left the tools with the workers at the counter and. I inspected the stand found the system to be running normally with no fault codes at this time.
I arrived for two fall tune ups on a blue club membership. I first spoke with the homeowner and found that the system are working well. I checked the downstairs system and found it to be dusty. I also found the return to be extremely undersized for this system. This is a three ton system with one 14X14 return grill. I then inspected the upstairs system and do it to be running properly at this time. This duct system is also dusty and the insulation on the metal pipe is in power condition. I recommend to have a duct cleaning done on the home to remove all debris from the duct work and improve the air quality in the home.