Jake is a fantastic team member with a big smile. He has been in the HVAC industry for over 10 years. He is married and has 2 children. He loves being outdoors and camping with his family. Jake enjoys meeting customers and really solving their comfort problems. We are so excited that Jake is a part of our team and we think you will be too
MICHELLE - Oklahoma City, OK
MATT - Yukon, OK
RANDY - Oklahoma City, OK
Decided to have a whole house humidifier installed by Interstate. I had a performance problem after the initial install. Jake came out and diagnosed the issue, provided the change to improve performance and now unit works very well. Humidity is runnig at a comfortable 40% in my house now.
Great as always
DAN - Edmond, OK
I am consistently impressed with interstate. Jake helped me on my most recent call. He knows his stuff.
CHARLES - Harrah, OK
Quick response, professional work. They helped identify a major design flaw with the system that was installed by the previous owner.
Awesome service came out with lots of snow and got my heater up and running it was 10%
STEVE - Edmond, OK
SUSAN - Oklahoma City, OK
Jake was extremely knowledgeable and friendly. He was also patient enough to explain the technical aspects of the job that we didn't understand!
KAREN - Arcadia, OK
We've had some issues with our heat pumps and Jake @ Interstate has been very helpful with explaining and resolving the issues. Jake is always professional and courteous. We particularly appreciate Interstate's efforts to get to our home quickly to resolve the matter during our frigid weather. Thank you!
Excellent customer service, Technicians are top-notch, and all-around honest company.
Randy - Blanchard, OK
BARRY - Oklahoma City, OK
As always, you guys do a great job. Thanks
Arrived on 17 April to for a no heat found that the distribution motor has gone out itâ€™s ecm motor The control board has 28 V on the heating tab BL one has 120 V control board is good customer wants estimate on new motor and possibly a new furnace need to contact on Monday, 19 April to reassess the situation. Left the furnace unplugged at this time so the system will not try to overheat and shut off.
I arrived for a non member no heat and no hot water call. I first spoke with the homeowner and discussed what was wrong with both the heater and water heater. I then inspected both systems and found the safety to have been broken completely off on the bottom of the hot water heater. I also found the control board and gas valve on the furnace to be non operational. I recommend to repair both systems due to age and condition. We decided to just repair both systems at this time. I replaced the high limits on the hot water heater with a oem limit made for this water heater. I do not see this hot water heater lasting for much longer. I replaced both the gas valves and control board on the furnace and checked for gas leaks on both systems and found no gas leaks at this time. The gas line for the hot water heat is flex and the gas line for the furnace is black pipe. There is a one year parts warranty on the high limit on the water heater and a one year parts warranty on the gas valve and cont
No one home no answer on phone
16 wide 22 deep 42 tall
I arrived for a blower club member ac pm. I first spoke with the homeowner and and he just wanted to see if both systems would make it another year. I inspect both systems and found the filters to be set inside a flat face return grill. When the systems comes on the filters get moved and the air bypasses the filters. I made this aware to the homeowner. I then inspected and cleaned both systems. I fought the concord system to be completely out of R22 refegerant. I made this aware to to the homeowner and I showed him the history of us having to add refrigerant to this system. I stroll suggested to have the systems repair vs getting this old R22 systems repaired. The homeowners just wanted to add refrigerant at this time. I stressed to the homeowners that if I add refrigerant to the system and it leaks out there is no warranty on the refrigerant. The homeowner agreed and sign a decline leak search form. I added 8 LBS of R22 to the system to properly charge the system per a fixed piston. B
I arrived for a red member no cool call. I inspected the system and found that the disconnect was turned off due to the company that replaced the siding left it in the off position. I cycled the soon and for the systems to be running properly at this time.
I arrived for a non member no cool call. I spoke with the homeowner and found that the system is not keeping the house cool. I inspected the indoor system and found the evaporator coil to be completed frozen over and rusted. I also found a sequencer to have been shorted closed causing the blower motor and one heat strip to constantly run with the thermostat off the wall. I made the homeowner aware of both issue and I explained the leak search on the system. The homeowners decided to not preform a leak search at this time. I replaced the sequencer with the homeowners approval and defrosted the ice on the evaporator coil. I then replace the batteries in the thermostat and and cycled the system on. I then added 3 lbs of R22 to the system and set the supper heat at 10 deg. I set the thermostat to the homeowners set point of 65 deg. If you have any questions please contact us.
I arrived for a silver member no cool call. I inspected the system and found it to be completely frozen up. I cycled the heat on to melt all the ice. I recommended to have the system replaced vs adding refegerant. The homeowner wanted to just add refrigerant for now.
I arrived for a silver member no cool call I arrived and found that the system was running but not cooling. I inspected the system and found the system to be running low on refrigerant. I made the homeowner aware of the problem and we decided to preform a leak search to see where the system was leaking from. I inspect the condenser and found the condenser coil to be leaked refrigerant and has oil stains on the system. The system is still under warranty but only the coil is under warranty.
I arrived for a no cool no heat problem on a silver member. I spoke with the homeowner and found that the system cools at random times. I then inspected the system and found the plenums to have been torn apart by a animal and is bringing outside air into the system. This is why the system cools during the morning when itâ€™s bringing cool outside air in and stops cooling when the outdoor temperature rises. I inspected duct under the house and found it to be metal duct and is still intact. I recommended to have the dog house remote and replace the transition fiber board with sheet metal and rebuild the metal dog house around the new return and supply transitions. We will also remove all debris of duct board from the blower wheel and clean the system. The homeowner needs to talk to his wife about the repair before we move forward.
I arrived for a blue club member system bid replacement. I inspected the system and found the supply and return duct to be undersized for the new system. I recommended to have the duct increased and sizes properly for the new system. I then inspected the system and found ice to start building on the outdoor system. I made this aware to the homeowner and explained what can happen with a system that is undersized with duct work. We discussed all different systems options and we decided to bid a select condenser with a deluges furnace. We also bid to add a supply duct and increase one return duct on this system to get the system to move the proper amount of air flow on this system. This will be a carrier system with a 10 year parts warranty and a 1 year labor warranty. Out duct work has a lifetime warranty on all duct we install or replace. If you have any questions please contact us and we will do our best to help you in anyway we possibly can. Jake Kring.
I arrived for a non member no cool call. I spoke with the homeowner and they only wanted me to look at the outdoor system. I inspected the system and found the condenser to have a cage that is welded in place. The condenser is completely stopped up with dog hair and grass. I also found the electrical whip to have been chewed in multiple places. I recommended to replace the whip vs just hooking it back up. They did not want the system rewired with new wire. They only wanted to rewire it with the existing wire. I recommend to have us remove the cage disassemble the condenser clean the condenser and put the cage back on the system. They did not want to do this deep cleaning. I tried to clean the condenser through the cage and frame of the system. The bottom half of the condensers is still stopped up with grass and dog hair. This system needs to be serviced regularly to prevent repairs. The dogs need to be keep away from the system to keep them from chewing on the systems electrical wire a
Found system low on 410A we decided to bid a system for replace vs repair
I arrived for a system not heating or cooling. We recently added R22 to the system it the homeowner decided a leak search. This is a heat pump system and I tried to explain that the same outdoor system heats and cools the home. The nest thermostats dose not give us a back up heat option. This is why the system runs but will not heat for about 15 min until the back up heat kicks in. I recommended to replace the system at this time.
I arrived for a no cool call. I inspect the system and found it to be low on R22. I showed the homeowner my findings and explain why itâ€™s low again and that they need to replace the system vs spending $ every month to add refrigerant or repair this system.
I arrived for a warranty no heat call. I inspected the system and found it to be on lockdown due to the gas valve in the off position. I turned the gas valve on and reset the system. I then ran the system in heating mode and found the system to come on and run with no issues.
I arrived for a non member no heat or cool problem. I inspected the system and found the polarity in the furor have been reversed. I swapped the power to the furnace and the system reset and ran in heat and cooling modes.
I arrived to inspect a system for replacement. The homeowner and I inspected the system and found that the system is 200cfm undersized in return air. We decided to not address this issue at this time. We did decide to repair the plenum in the ground and to replace the system with a AHRI system of 203954537 to achieve the seer rating of 18.5. This system will come with a 10 year parts warranty and a optional 10 year labor warranty with a club maintenance plan.
I arrived for a partial system replacement. I first spoke with the homeowner and found that he had replaced the system 25 years ago and the indoor system has a refegerant leak. He also wanted to get his duct board plenum replaced with a metal plenum. We will use the old taps on the system. I inspect the system with the homeowner and we decided bid to replace the system with a base 14 seer system. We also wanted to replace the lineset and set the new condenser on a new pad between the windows and leave one disconnect on the wall. We will replace the disconnect with a new fused disconnect and all new thermostat wire and a new whip. The system will also set on four 3â€ pump ups to raise the system. This system will have a 10 year parts warranty and a one year labor warranty.
I arrived to bid two systems for replacement with duct work corrected. I first Inspected the home and all rooms and listened to what rooms had problems. We discussed how to fix those rooms and what needed to change. We discussed all systems and I explained how they work how they benefit them in how they operate. We decided to bid a optimum plus condenser with a deluxe plus gas furnace for the main system. We then decided to bid a premier condenser with a deluxe gas furnace for the bedroom and upstairs system. The duct work will be resized with the original grills and boots. We will cut one return into the baby room and one supply into the living room. In the bedroom system we will replace the left grill and match the size on both grills. We will replace the right grill to have both grills new and matching. If you have any questions please contact me and I will do my best to help you out in anyway I can. Jake Kring.
Arrived on 31march to do ac pm on two units checked evaporators and both are clean checked blowers and both are clean flushed both drains with water.cleaned both condenser and check both contactors and capacitors had to replace on capacitor that was out of range.
31 March arrived to look at hot water heater and went ahead and did ac pm. Cleaned evaporator and replaced pan treatment pad replaced 45/5 capacitor that was out of range couldnâ€™t check refrigerant due to outside temperature is 61.
Arrived on 31 March 2021 To do a home inspection found that system is 15 years old. Checked blower was extremely dirty evaporator was semi clean but did have corrosion that could potentially lead to a leak. Heat exchangers did have some evidence of over heating. The return and supply ductwork was undersized and condenser was dirty and had a bad capacitor that could lead to a system failure couldnâ€™t check refrigerant levels due to outdoor temperatures was 57 deg at the time but I found no signs or a refrigerant leak at this time.
I arrived to bid to replace a system with duct under a home. We talked about the system and we decided to bid a base system for replacement. We also decided to replace all duct under the home. The homeowners will go over there options and see what they want to replace vs replace.
30 March 21 arrived to do ac pm. Found that return duct is under sized and needs 14â€ duct needed with 14x24 grill and blower capacitor needs replaced reads 10 out of 15 the ac is from 2011 and cap for this checks contactor is fine. Discussed with the customers that furnaces is due for replacement. The customer also stated that they could use some insulation in the attic.