Jake is a fantastic team member with a big smile. He has been in the HVAC industry for over 10 years. He is married and has 2 children. He loves being outdoors and camping with his family. Jake enjoys meeting customers and really solving their comfort problems. We are so excited that Jake is a part of our team and we think you will be too
LORRI - Oklahoma City, OK
Jake was very perfessional. He had a lot of patience and was not pushy
SABRINA - Oklahoma City, OK
Scheduling was a snap and quick. The technician was on time, listened to all my concerns, explained options, executed my selection and clearly explained what was being done, how the system works and what the expectations were as a result of the work done. I could not be happier. Best customer service I've seen from any company in quite some time!!
Informative and friendly!
ZACHARY - Oklahoma City, OK
Got me what I wanted, was courteous and quick, and informative
RONALD - Oklahoma City, OK
Good job, thank you Jake
i’ve only gotten the quote I like Jake
GINNY - Moore, OK
Very personable and very informative
Great service and very quick, professional and very courteous.
CYNTHIA - Yukon, OK
So very courteous and professional I’m considering have them install a new unit. Very nice young man.
FOXCROFT - Oklahoma City, OK
Very good service
Steve - Oklahoma City, OK
Professional and knowledgeable
Excellent Service; Great Price
kjm - Norman, OK
Professional, knowledgable, polite, on time.
Very informative and right on time.
Alexis - Midwest City, OK
Joseph arrived right on time. He explained the cost to replace our unit and the available ways to pay for it.
I arrived to inspect a air conditioner and see what it would take to repair the system or replace the system. I called and left messages for the owner but did not set ahold of anyone. I inspected the 19 year old R22 gas package unit and the duct work under the home and I recommend to repair the system only going off of age and condition of the system in a not running state. There is no power to the house at this time. I cannot check the system properly with no power at this time.
I arrived for a non member no heat call I inspected the system and found the gas valve shut off valve to have broken off the furnace. I so with the homeowner and they only wanted to do what repairs that the system needs to cool. I inspected the air conditioner and furnace and found multiple major issues with the furnace and air conditioning system. The issue with the outdoor unit are - capacitor leaking oil and non readable - contactor is chattering and blackened and pitted - the condenser fan motor is running at 1.18 amps / 1.00 amps - the compressor is running at 18.6 amps /17.4 amps - the systems superheat is running at 0.0 deg out of 11.5 deg superheat - the head pressure is exceeding 400 psi on a R22 system. The indoor issues are - evaporator coil is not accessible (probably dirty due to poor filtration) - no proper filters set up - gas valve is non operational- heat exchanger is extremely rusted. I made all issues aware tot the homeowner and we decided to bid to replace all compr
I arrived for a new customer new system bid replacement. I spoke with the homeowner we compared bids and looked over financial options and payment plans. We were approved for financing for 10% for 138 months and the homeowner approved and accepted the terms and activated the loan. They then changed their minds and wanted to see if they can change the loan to 0% for 24 months. I contacted GreenSky and it will take 24 business hours to change the plan number and see if itâ€™s approved if GreenSky approves the application by Saturday for 0% for 24 months we can install the system on Tuesday. If we canâ€™t get financed completed by Monday we will have to move the installation day to Friday. I made the homeowner as of this issue. They are also aware of not getting 10% off the system installation with financing. If they pay the system off in full there is a 10% discount off the system equipment. We decided to purchase a 10 year labor warranty with a blue club maintenance plan along with the
I arrived for a silver member ac pm. I spoke with the homeowner and found that the system is running and shutting off normally. I inspected the indoor system and found the filter in need of replacement. I replaced the filter for the homeowner. We do not need to order more filters at this time. I inspected the indoor system and found all components to be running properly at this time. I also inspected the outdoor condenser and found the coil to be dirty. I cleaned the condenser coil and checked the systems operation and found no issues with the outs unit at this time. Overall this system is running properly at this time.
I arrived for a blue member ac pm. I spoke with the homeowner and and found the system to be running with no issues. I inspected the condenser and found it to have a good layer of cotton wood on the condenser. I clean the condenser and checked all amps refrigerant charge and electrical components and for no issues. I also checked the furnace and evaporator coil in the attic and found no issues with the system in the attic.
I arrived for a silent member ac pm. I inspected the system and found the outdoor system to be extremely dirty and muddy. I also found the filter to be the same filter I installed on last service. I recommended to install a 4â€ agin to help prevent the blower motor from getting dirtier than it already is. The homeowner wanted to only put in a 1â€ filter in at this time. I replaced the filter and clean the condenser coils. I made the homeowner aware that this system is getting older and itâ€™s getting to be in bad shape due to the outdoor system is in the same area as the pig and the filter is not being replaced when needed. I strongly recommend to replace the filter at least once a month if they continues to use a 1â€ filter.
I arrived for a silver member ac pm. I inspected the indoor and outdoor system and found that the condenser coil was completely stop up and the condenser fan motor is running hot and leaking oil out of the bottom bearing. I cleaned the condenser coil and checked the systems operation and found the motor to be running at 0.78 amps out of 1.10 amps per manufacture specifications. I explained this to the homeowner and I recommended to replace the conditioner fan motor to prevent a breakdown. We decided to not replace the motor at this time. I have them a additional discount to replace the motor at this time. I also gave them 30 days for the same price to replace the condenser fan motor.
I arrived for a blue member ac pm. I spoke with the homeowner and found that the system runs normally and there are no issues that they know of. I inspected the indoor and outdoor system and found the system to be running properly at this time. I checked all amps indoor and outdoor temperatures and pressures and found no issues with the systems operation at this time. I noticed that the thermostat is getting hard to press the buttons on the thermostat to change the temperature. I suggested to replace the thermostat to a better thermostat so changing the systems set points are easily done without hassle. We agreed to replace the thermostat. I installed the thermostat and showed the homeowner the option of the thermostat.
I arrived to replace a smoke detector on the HR room and inspect the upstairs conference room. I inspected the indoor system and found the air handler to be working properly at this time. I then inspected the outdoor condenser and found the compressor to be running extremely loud with a clanking sound while running with a high amp load and extremely hot to the touch. I turned the compressor off and cooled the compressor off with water and cleaned the condenser coils. Once the complete was cool to the touch I cycled the compressor on and the company started running at 23 amps and the compressor is not to pull more than 14.4 amps while itâ€™s running. As I was checked the system refrigerant charge the compressor stopped making noises and it dropped its amp draw down to 9.4 amps. I check the systems refrigerant charge and found all other components to be running properly at this time. I made this aware to Randy and we are leaving the system running for now. I strongly recommend to replace
I arrived for a blue member no cool call. I inspected the HR department system and found the smoke detector to have lost power through the system preventing the system from coming on. We need to pick up the parts to replace the smoke detector.
I arrived to inspect a air conditioner system for replacement on a 1381 sq ft home. I bid a 14 seer and a 16 seer air conditioner with a 80% furnace. The indoor system has been installed behind the door frame on the left side of the door. This will not pass code with a new system installed. We will have to build a platform out to the right for the furnace to clear the door frame and pass code. We will replace the evaporator coil furnace and condenser and the system will have a 1â€ year parts warranty and a 1 year labor warranty. We also offer a financing at 0% for two years, 5% at 60 months, and 10%at 138 months. Or a 10% off the system equipment if itâ€™s payed in full upon completion. If you have any questions please contact us and I will do my best to help you in anyway possible.
I arrived for a non member no cool call. I inspected the system and spoke with the homeowner and found that his neighbor tried to get the condenser fan motor started by hitch the blades to spin the motor. The top on the condenser is damaged and the fan blade is unbalanced at this time. I found the capacitor to be in readable and not allowing the compressor or condenser fan motor come on. I replaced the capacitor with the homeowners approval and the system came on and ran properly p. The cod fan motor is running at 1.1 amps and its Mac amp draw is not to run at or more than 1.3 amps. I do expect for this condition fan motor to fail. I recommended to repair the condenser fan motor and the blade at this time.
I arrived for a on member no cool call. I spoke with the homeowner and found that he replaced the fan motor and the capacitor and the outdoor system will not run. I inspected the system and found the main control board to have been burnt due to the thermostat wiring being in poor shape. I recommended to have the thermostat wire re ran through the attic to help prevent this issue agin. We agreed to replace the control board only. I replaced the control board and tested the system in heating and cooling and found no other issues at this time.
I arrived for a previous customer no cool call. I spoke with the homeowner and found that we recently charged the system with R421A on a R22 system. I suggested to replace the system with a financing option instead of us having to keep charging the system once a month. The homeowner wanted to have the system repaired and charged at this time. I made the home aware of the capacitor that has failed and is keeping the compressor from operating. We decided to replace the capacitor and see how the system is running. The system was running at 54 deg superheat at this time. I revisited the homeowner and we decided to top off the systems charge. I added 32 oz of 421A and set the systems superheat at 22deg out of a 3deg + or - of 25 deg superheat per manufacture specifications for proper operation. This system is running at this time and has no warranty on the systems refrigerant charge.
14X24X1. I arrived for a non membership no cool call. I spoke with the hoard found that the system runs it will not cool. I inspected the system and found the condenser coil to be completely stopped up. I cleaned the system and found it to be rule of R410A I add 32 oz with the homeowners approval and we declined a leak search at this time. We are going to see how long it will last until we have to charge the system back up. We will need to return to install a 14X24X1 filter grill for the homeowner. The parts house is closed at this time.
I arrived to inspect two systems on a silver membership ac pm. I inspect the newest system and found the no issues with this system. I then inspect the older system on the back side of the housing and attic. I found the blower motor to be leaked oil and the capacitor to be weak. I also found the dirt to be building up inside the ciders and coverings the bottom 3â€ of the condenser. I recommend to replace the blower motor and rain the condenser to get it out of the dirt. We decided to not do any repairs to this system unit it breaks so we can replace it. At that time we will install 12â€ pump ups on the condenser and a new pad to keep the system out of the dirt.
I arrived to inspect a carrier air handler and a Payne condenser to be installed. The old equipment has already been removed. The new system will have to have a new line set and new electrical. We will set the indoor and outdoor system. We will replace the thermostat and program it to the homeowners preference. We will fire the system up and check its operation and add up to two pounds of R410A. We will reconnect the return plenum and seal the system properly. We will Install a new filter base to filter the system in the closet. Any parts that are not provided will be a additional charge. The system will have a 1 year warranty on labor only and no warranty on the equipment. If the system will not run upon start up we will notify the son and the homeowner of the issues and we will decide what to do on repair cost at that time. Overall I see no issues with this system as it sets uninstalled.
I arrived for a while club maintenance noise issue. I inspected the system and found the condenser fan motor to be pulling high amps and running extremely hot. The motor will run and heat up then it will start making a loud squeaking noise and this will cause the motor to stop spinning and the system to stop cooling. I made this aware to the homeowner and we decided to replace the condenser fan motor and renew the blue club plan plan.
I arrived to inspect a system for replacement. I found the system to be a upflow in the hallway closet. I bid a select system replacement and a deluxe system replacement and explained the difference between both systems. Both systems will have a 10 year parts warranty and a 1 year labor warranty with a option on a 10 year labor with with a purchase of a maintenance plan.
I arrive for a non member system bid replacement. I found the system to be a upflow in the attic and it to be a R22 system. The homeowners wanted options on installing the system as a horizontal and as a upflow with 80% and 90% set ups. We went over all options and I will be following up with the homeowners next week. The new system will have a 10 year parts warranty and a 1 year labor warranty.
I arrived for a power issue with a thermostat. I re inspected the system and found the drain line to be sweating and the suction line to be sweating against the evaporator coil insulation. I insulated the drain line and the suction line inside the evaporator cabinet. I vacuumed all water out of the secondary drain line and made sure the drain line is not stopped up. I also blew the drain line out with nitrogen. The reason for this is the humidity and temperatures difference between the inside of the coil cabinet and the atmosphere air is causing the systems to sweat.
I called and spoke to the homeowner over the phone and found that they replaced the gas furnace with a electrical air handler. I found that they did not run 220 to the indoor system from the electrical box. I advised them that they need to get a electrician to run new wire to the air handler before we come reword the system and cycle it on.
I arrived for a no cool call non member. I first spoke with the homeowner and found that the system just started working right before I arrived to the home. I inspected the system with the homeowner and found that the indoor and outdoor system is running properly with no issues. They have a nest thermostat that is loosing power and will not run the system. I found the furnace to have no previous fault codes. I recommended to have the thermostat replaced due to the furnace not having fault codes and the thermostat stating that it has no power. I had 26 V on the control system and 118 V coming into the furnace at this time. I recommended a test and verify on the system due to the problem being intermediate and not present at this time. The test and verify covers the diagnostic charge for 30 days regardless of what issues the system is having. The homeowner did not want the test and verify at this time. I explained that I need the system to be broken so I can trouble the system properly.
I arrived for a non member no cool call. I inspected the system with the homeowner and found the secondary drain pan to be full of water and the drain line to be stopped up. We blew the drain line out with nitrogen and the water in the primary coil emptied into the drain line. I then pumped the water out of the secondary drain pan and checked the systems operation. I found the evaporator coil to be clean and the system refrigerant charge to be running at 22 deg superheat and is raited for 25 deg superheat. The system was installed on wood and was starting to tip over. I removed the wood and set it on pump ups for it to be leveled.
I arrived to bid a system for replacement. I cannot get into the home to inspect the complete system for replacement. I cannot bid a company system for replacement just by looking at the outdoor system. The outdoor system is a R22 system and will more than likely have to have the complete system replaced. We cannot repair a R22 system with a new R22 system.